Knowledge Article Templates Preview?

Eran Spira1
Tera Contributor

‎06-04-2020 08:14 AM

Hi guys!

I've created a few KM Article Templates. When going through the new article creation wizard (in NY), I see the template fine however, each of the HTML fields on the preview are filled with lorem ipsum text. The text doesn't appear once the article is selected and in edit more -- only in the preview view.

Does anyone know if we can edit that text on the preview page?

find_real_file.png

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6 REPLIES 6

ServiceNow Tec2
Mega Sage

‎06-05-2020 05:03 PM

This has been resolved by ServiceNow Technical Support. Please refer to KB0762359 for more information.
0 Helpfuls

flopyexe
Tera Contributor
In response to ServiceNow Tec2

‎06-11-2020 01:26 AM

The article you posted does not say anything about the preview or how to modify it.

0 Helpfuls

flopyexe
Tera Contributor

‎06-11-2020 01:27 AM

Hello,

The link does not work.

0 Helpfuls

Eran Spira1
Tera Contributor

‎06-14-2020 06:55 PM

HI Support replied saying you can't edit the preview text... Doesn't make sense to me, but ok.