Is there a list of the various Service Map icons and what they look like?

james_kail
Giga Expert

We are starting our Service Mapping journey and one of the things we are looking to do is set our map icons for the various CI types. We can see by looking at our instance that the following images are available as they are mapped to a CI type in our environment .

We have 2 questions:

1). Are these the only map icons available?

2) Is there master list of icons and what they look like?  

images/app.ngbsm/accessory.svg
images/app.ngbsm/active_directory.svg
images/app.ngbsm/applications.svg
images/app.ngbsm/application_server.svg
images/app.ngbsm/application_software.svg
images/app.ngbsm/business_service.svg
images/app.ngbsm/cloud_clone.svg
images/app.ngbsm/cluster.svg
images/app.ngbsm/computer.svg
images/app.ngbsm/computer_room.svg
images/app.ngbsm/crac_unit.svg
images/app.ngbsm/crm.svg
images/app.ngbsm/database.svg
images/app.ngbsm/data_center.svg
images/app.ngbsm/data_center_zone.svg
images/app.ngbsm/data_servers.svg
images/app.ngbsm/disk.svg
images/app.ngbsm/email_server.svg
images/app.ngbsm/fueltank.svg
images/app.ngbsm/generator_power.svg
images/app.ngbsm/hvac.svg
images/app.ngbsm/java_application_server.svg
images/app.ngbsm/load_balancer.svg
images/app.ngbsm/mainframe.svg
images/app.ngbsm/messaging_system.svg
images/app.ngbsm/middleware.svg
images/app.ngbsm/mobile_messaging.svg
images/app.ngbsm/msd.svg
images/app.ngbsm/nat.svg
images/app.ngbsm/network.svg
images/app.ngbsm/network_device.svg
images/app.ngbsm/network_disk.svg
images/app.ngbsm/network_memory.svg
images/app.ngbsm/network_socket.svg
images/app.ngbsm/oslv_container.svg
images/app.ngbsm/oslv_engine.svg
images/app.ngbsm/oslv_image.svg
images/app.ngbsm/oslv_image_tag.svg
images/app.ngbsm/portal.svg
images/app.ngbsm/power.svg
images/app.ngbsm/power_block.svg
images/app.ngbsm/printer.svg
images/app.ngbsm/process.svg
images/app.ngbsm/router.svg
images/app.ngbsm/rss_articles.svg
images/app.ngbsm/server.svg
images/app.ngbsm/server_cloud.svg
images/app.ngbsm/server_email.svg
images/app.ngbsm/server_linux.svg
images/app.ngbsm/switch.svg
images/app.ngbsm/WebsphereEAR.svg
images/app.ngbsm/web_server.svg

1 ACCEPTED SOLUTION

Morten Steenbac
Giga Expert

Hi James,

There is an 'Available CI icons' list on your instance: https://[instance_name].service-now.com/ngbsm_ci_icons_list.do

 

But I have found, that the icon library provided under the 'ServiceNow Design System' can also be used.

The master list of available icons is here: http://designsystem.servicenow.com/#!/style/icon-library 

P.S. Remember to use the 'Generate object code'-button at the bottom of the page, to get at valid url for the icon.

View solution in original post

3 REPLIES 3

james_kail
Giga Expert

I have found a simple way to get what the existing images look like. I created a knowledge article that list the name of the icon and a image. I am still looking to see if there is a "master" list of all the available icons. 

find_real_file.png

Morten Steenbac
Giga Expert

Hi James,

There is an 'Available CI icons' list on your instance: https://[instance_name].service-now.com/ngbsm_ci_icons_list.do

 

But I have found, that the icon library provided under the 'ServiceNow Design System' can also be used.

The master list of available icons is here: http://designsystem.servicenow.com/#!/style/icon-library 

P.S. Remember to use the 'Generate object code'-button at the bottom of the page, to get at valid url for the icon.

james_kail
Giga Expert

Thanks for the reply. I found this link to have a significant amount of helpful knowledge.