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01-27-2022 10:24 AM
Is there a way to remove the Date & Username from a journal field in a list view?
I am creating a way for users to submit a hand written report, and using the journal field provides.. well the journal function. But when looking at the list view, what is shown is the Name / Date of the journal entry. I would really like the contents instead. Is this possible?
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01-27-2022 11:14 AM
Sorry, I don't think so. Can't see that any of the attributes will fit, there is one for no_truncat, but that just displays that sort of field with html tags etc., so not what you are looking for.
Guess you will have to do with the hover, that displays the entire message/history of the journal field. 😕
Best regards,
Sebastian Laursen
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01-27-2022 10:34 AM
hello,
You can report on the sys_journal_field table instead there for element worknotes/comments you will get just the content.
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01-27-2022 10:48 AM
So I'm not trying to generate a ServiceNow report per se, it's more of a documented journal entry of the days work that can then be exported via PDF. The list view would then show all of these entries by date and contents of the journal entry.
I can use strings, but the issue with this is that it doesn't have the formatting and journal type of historical records.
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01-27-2022 10:59 AM
Hello
yes you can do tte same with the sys_journal_field table
I suggest you to check it once and tyen let me know what limitation you see in using that tables
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01-27-2022 11:14 AM
Sorry, I don't think so. Can't see that any of the attributes will fit, there is one for no_truncat, but that just displays that sort of field with html tags etc., so not what you are looking for.
Guess you will have to do with the hover, that displays the entire message/history of the journal field. 😕
Best regards,
Sebastian Laursen