Issue using quotes in Short Description

[laura_p]

I noticed that when I put quotes in the Short Description (example Error "Unauthorized error 401" while opening IE) it shows fine with the quotes in the search list when searching the Knowledge Base but as soon as I go into the actual article the Short Description will show with a slash in front of each quote (example Error /"Unauthorized error 401/" while opening IE). Anyone see this before and know what it is happening? It does not show this in the Text field when adding quoted text.

[laura_p]

I read the Fuji 11 Patch list and it looks like what we are experiencing. We are on Fuji but I do not know patch number. However we will be upgrading to Geneva in 5 days so in that case I will hope that it is resolved in that version as well. Thanks.

[gemini17]

Hey Laura:

Hopefully, in Geneva, your issue will be resolved.   In order to know, what patch you are in fuji, in your browser after the instance name add stats.do, it will display the details for you.   See the screen shot below;   Hope this is helpful.

P.s. Hit it correct and helpful as you see the impact.

Kind regards

Danny raj