Issues Creating Data Refresh Rule

Vaughn1
Tera Contributor

Hello,

I'm having some issues on task 12 on configure the CMDB (Paris):find_real_file.pngThis is what I currently have in the CI Class Manager > Data Refresh Rules

find_real_file.pngfind_real_file.png

Please advise.

 

Thanks

5 REPLIES 5

Chris Gullickse
Tera Contributor

Hello,

First be sure to navigate to the Web Server in the CI Class Manager. Then adjust your data refresh rule to 7 days.

Hi Chris, I am a little confused why the correct answer is "Service Now" as the discovery source.  I first tried with LANDesk as the Discovery Source for 7 days, but did not work. However, the requirement does state that it should only be updated by LANDesk "IF" the record is not updated prior and in the previous exercise ServiceNow was the priority.  (see pick below)   

Can you help me out with the logic as to why the Discovery Source is Service Now, vs LANDESK?

 

REQUIREMENT:

As Cloud Dimensions CMDB implementer, using CI Class Manager, you are tasked to create a Windows Server data refresh rule, that allows Windows Server records to be updated by LANDesk if the record is not updatefind_real_file.pngd within the 7 days. 

The logic is:

   "IF" the specified source of the higher rule has not updated it

         Then allow a lower (any lower) source to update it.

 

Then Specify when a CI turns stale for a discovery source, allowing the CI to be updated by a lower-priority authorized discovery source.

Nikhil Bajaj9
Giga Sage

Correct Answer is - 

Search Windows server class in CI Class Manager and navigate to Reconciliation Rule >> Data Refresh Rules and create one rule -

find_real_file.png

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj