I'm really having a lot of fun learning ServiceNow. It's a great way to refresh my practice as an instructional technologist. Having said that, I'm also pretty frustrated at the moment. I've used many different types of information delivery systems b...
Hmm...when drafting a question, there's no option to choose Kingston as the version, but that's what we're on (for now). Hello!, I'm trying to get an image to pop up in a modal/lightbox on the service portal, but I can't seem to get it to display cor...
Hi! Is there any possibility to see Notifications OOB list what is in Service Now? Thnak you!
Watched the video on the changes to Knowledge in Jakarta. Is there a list anywhere with all the options included in the Advanced Knowledge Plug-in?
Hi People, I need 2 different Service Catalogs, so I thought I just clone the built in "sp" Service Portal. Whats the easiest way to do that? I have seen tha article on hacking 2 service catalogs into one common portal, but I need to think about upgr...
What are the implications -- IF ANY -- of extending a table that is part of a scoped application?Does it matter if the "newly created table" is in Global or part of a new scoped application?Are there "upstream / downstream" consequences for the "newl...
We want to mark outgoing emails from ServiceNow as Private and Confidential. How can we achieve this? I haven't found anything in ServiceNow Docs. We are using ServiceNow email address i.e. XXX@service-now.com.
Hi, I have created a new field on incident form, its a normal date/type field called "callback due date", the only thing customized by me with it, is 2x UI Policy: one to make it mandatory field when status is awaiting, the other to prevent date to ...
what is difference between "Create new record on empty coalesce fields" and "Coalesce empty fields"
All, Can you please share some examples where you are using flow designer ? i am basically looking for some use cases . Thanks, Bharat
I'm looking for a way to combine multiple ticket types into a VTB, which based on the image seen here (from this post) it should be possible. Can anyone confirm this functionality is available in Madrid and point me towards the relevant instructions?...
Hello! Is there a role that gives permission to users to export data from any list/table? Thank you!
I have a workflow which has 2 user approval activities (First Approval and Second Approval), both approval activities are assigned to the same group. I would like to make sure the first approver is removed form the list of approvers for the Second Ap...
I might be missing something completely obvious but I'm trying to understand the GRC workbench but the documents on the wiki don't really explain its usefullness.If you're under risks it mentions upstream and downstream risks. I'm looking at a risk r...
Hi Team, I want to display an alert message with contact number in portal when user clicks on "Call Support (Daily 8Am-5PM)" from chat bot. Is there any option to achieve this. Please suggest.
