KNOWLEDGE ARTICLE

osuntuyik
Tera Contributor

a month ago

When you Insert an image in an article. It becomes part of the Managed attached document. 

 

When the display attachment link is ticked. All attachments display in the article including  the image inserted.

Is there a way to hide the inserted image from the KB  article , see screen shot. I don't want Image 1 and 2 to be displayed because it was inserted in the Article. Please who has a solution on how to hide the inserted image

 

osuntuyik_0-1754695895720.png

 

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osuntuyik
Tera Contributor

4 weeks ago

Hello @Rafael Batistot when you uncheck display attachment , All attachments will disappear , but I only want Image 1 and Image 2 gone because those images were inserted in the body of the Knowledge article.

 

The other attachments are what we want displayed . 

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