Knowledge Base articles - Can I create a pop-up window?

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JayPark1946
Tera Contributor

‎02-14-2025 04:10 PM

Hello,

 

Quick question. I was to create a pop-up window in KB articles that'll pop-up when I click on a word. Is it possible? I have basic knowledge of HTML, so I don't mind if it involves code. 

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to JayPark1946

‎02-18-2025 02:01 PM

Hi @JayPark1946 

 

As far as I know, it is not possible, what you shared is a screenshot if a website but these are like static pages.

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bansibhardwaj
ServiceNow Employee
ServiceNow Employee

3 weeks ago

Hi @JayPark1946 Were you able to implement it by any chance? I've a similar requirement.

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