Knowledge bases.

[Sandhya Shinde]

Hi All,

I am exploring on kb articles and knowledge bases.

Can anyone let me know " which are Default Knowledge bases available on Servicenow platform, or what is actual definition of default knowledge bases, who all can access it, read/write or can contribute to default knowledge base articles.

Where can I find all information related to knowledge bases?

[Prasanna_Patil]

Hi @Sandhya Shinde in your PDI you can open the kb_knowledge_base table to get OOB items. Its accessible to admins

[Community Alums]

Hi @Sandhya Shinde ,

These are knowledge bases available OOTB, since i have different product modules installed, so you see many knowledge bases :

But, let's say you have ITSM, then you can this :

[Dr Atul G- LNG]

Hi @Sandhya Shinde 

OOTB, it is IT Knowledge base, also when you activate any plugins ( product specific) it add more KB's

[Satishkumar B]

Hi @Sandhya Shinde 
default knowledge bases typically include the IT Knowledge Base, HR Knowledge Base, and Facilities Knowledge Base.

Access:

• Readers: View articles.
• Contributors: Create/edit articles.
• Admins: Manage settings and permissions.

For detailed information, navigate to All > Knowledge > Knowledge Bases 

…………………………………………........................................................................................
Mark it helpful 👍and Accept Solution ✅!! If this helps you to understand.

…………………………………………........................................................................................