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‎11-09-2020 01:50 AM
Good Evening guys,
I had a look on Community but haven't really found an answer.
I'm currently working on a Flow that connects to Active Directory (AD) and was building in checks so that if there was any issues with making the changes to AD and potential issues with the MID Server. If an issue was to occur the flow would skip the AD step and generate tasks to manually complete the required changes. This would provide a more consistent experience for customers.
Upon building it out though I could find a "try catch" option or a "skip on error" option and in my testing, if the MID server is down, the flow errors and doesn't continue.
Has anyone been able to accomplish the above in Flow Designer?
PS. Using Flow as I am not a ServiceNow developer and I've been dumped with the administrative tasks of the platform and to be honest, I understand flow designer more than workflows.
Solved! Go to Solution.
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‎11-09-2020 08:54 AM
Hi
You can wrap the action call to AD inside a subflow/flow and call it from your flow using Dynamic Flow. Dynamic flow's data pill has Context record(i.e flow execution record) use the state field of Context record in IF logic to check for error.
Regards,
Suraj
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‎11-09-2020 02:32 AM
You can try to use flow logic if condition to check error messages in flow designer
Flow Designer - Process on Action error
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎11-09-2020 03:11 AM
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‎11-09-2020 03:47 AM
Hi,
Unfortunately I haven't explored much.
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎06-30-2022 02:53 AM
Hii I want to create catalog task when the Add user to group status gives error not state of activity how to use error handling in flow..