Knowledge Portal - Nested Subcategories

jbor
Giga Contributor

The plugin Knowledge Management - Service Portal allows for multiple knowledge bases. On the search result page the Knowledge Field Facet lists all categories in a flat view. Is it possible to have subcategories shown in a tree/nested view?

There are some discussions about how to achieve this on the normal portal, and there is a couple of widgets on share as well, but none of these seem to support more knowledge bases. 

 

8 REPLIES 8

Ashutosh Munot1
Kilo Patron
Kilo Patron

HI,


This is an redesign of the widget HTML. IF you have categories under categories then we need to change the code.

Thanks,
Ashutosh

Yifeng Zhang
Mega Expert

Actually I've given same requirement from my boss... and then I went in took a look at the KB widget code and SC widget code and found out just how different they are... And then I realized if I simply copy SC widget HTML over it won't work as it needs its own Angular provider that will conflict with the existing Angular provider for KB SP pages. 

 

So I'm hoping this will become a feature in the future? I mean it does not make sense to me when we support nested sub category in SC SP but not in KB SP. 

We also had requirements from users here to see sub categories on the portail for Knowledge as it exists for Service Catalog.

Answer to your prayers >

 

Share Link

 

Community Link

 

The Widget in the above which provides this:

 

find_real_file.png

 

***If Correct/Helpful please take time mark as Correct/Helpful. It is much appreciated.***

Regards

Paul