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Resolved! How to display active SCTASK in Service Portal?

Hi good day! We have a customized widget in our Service Portal (created by previous developer) that shows that active RITM Tickets (sc_req_item table) and active Incidents (incident table) of user (see image below). Now, I need to add a new ICON that...

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Byron Plant by Tera Contributor
  • 3773 Views
  • 22 replies
  • 0 helpfuls

Resolved! UI Action buttons on Top Header & Footer

Hi We have UI Action Buttons on top of the screen which we have color coded and also added icons on the buttons thru client script (thanks to SN Guru for the script). It is working as expected on the top in the header but not on the bottom of the for...

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anupamg by Tera Guru
  • 3071 Views
  • 9 replies
  • 4 helpfuls

Unable to set values through ATF test step.

We have three different choice fields in our Incident form and only when we select one value in field no. 1 then only it shows some corresponding choice values in fields no. 2 and when we select one value in field no. 2 then only it shows some choice...

Vikas5 by Kilo Explorer
  • 762 Views
  • 1 replies
  • 0 helpfuls

Resolved! Flow designer configuration records

Anyone knows which table stores the details of flow designers? For example, if I create a flow designer with a trigger and some actions, there has to be some table that stores the trigger details and the action details right?