Knowledge "Ask a Question" functionality in Service Portal deosnt work for some user

Black Coder
Tera Guru

‎01-11-2024 07:35 PM

We have noticed that some of the functions don't work for some users. we have selected any user to can read and can collaborate in knowledge base related list.

 

Screenshot 2024-01-12 090447.png

 

 

 

for example when a user try to ask question on below screen

Screenshot 2024-01-12 083842.png

 

 when try to post question it throw javascript error

 

error.png

 

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎01-12-2024 03:01 AM

Hi @Black Coder 

 

You need to check this widget and lien 57

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Dr. Atul G. - Learn N Grow Together
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