Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

List Collector Variable on Catalog Item only show sys_id

Edxavier Robert
Mega Sage

Hi all, 

I have a catalog item with a list collector variable. The list collector is a reference field to the sys_user_group table. My issue I am trying to get the responses on an email notification but it's only returning the sys_id of the groups. How I can get the Display Value or the actual name of the group in the email notification? I am using the flow designer to send the notification.  

find_real_file.png

1 ACCEPTED SOLUTION

Edxavier Robert
Mega Sage

Hi @Muhammad Khan and@Mohith Devatte ,

Thank both for your responses, but I was unable to find a solution using flow designer so I end it up using the notification outside flow designer. I create a notification and I called the variable for the list collector.

 

View solution in original post

24 REPLIES 24

@Edxavier Roberto Caez can you expand the email action and send the screenshot please  on how you are assigning the LIST variable?

There's nothing to expand on the u_impacted_contracts variable. I can't do dot walking for a list collector. 

No @Edxavier Roberto Caez i meant email action below contracts field 

expand email action and send the screenshot

Sorry, I am not following what you mean. 

@Edxavier Roberto Caez 

find_real_file.png

i meant expand email in this