List layout not working as expected.

[Ganesh34]

Hi Everyone,

I have request wherein list layout should be configured according to the users request. I am trying to configure the list layout but after saving the changes, i couldn't see the new changes applied.

Can someone help me on this?

thanks

[Musab Rasheed]

Hello,

Change won't reflect directly if user has customized list so In list, click on gear icon

Then click on 'Reset to column'

Another way is to enforce view for users with role or anything

Regards

[Ganesh34]

Hi Musab,

I have captured the changes  of list layout in my update set and tried to move it to TEST instance and here comes he issue where the changes are not getting applied to the target table.

I found a Kb article and implemented as mentioned in article and it worked.

KB Article link : List layout changes cannot be moved through update set. - Support and Troubleshooting (servicenow.co...

Thanks,

Ganesh.

[Kalyani Jangam1]

As per user request, you should create list view for particular user.

[Ganesh34]

Hi kalyani,

It should be same for all the users.

Regards,

Ganesh