Looking for 'Now Assist behind the scenes' details

Suggy · 4 weeks ago

I want to know the technical details of Now Assist.

Ex - when on the incident form, when I click on 'Summarize', what happens behind the scenes?

How the data processing happens? (data flow details)

Any architecture diagram for this?

If you have the details, please share.

Dr Atul G- LNG · 4 weeks ago

Hi @Suggy

I know you're looking for more, but did you get a chance to explore the docs:

https://www.servicenow.com/docs/bundle/yokohama-intelligent-experiences/page/administer/now-assist-p...

Also, visit the now create, you might get a handful of resources.

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Suggy · 3 weeks ago

I checked in multiple places but couldnt find @Dr Atul G- LNG

Dr Atul G- LNG · 3 weeks ago

As a final option, you can connect with your ServiceNow Account Manager and ask them to provide a detailed explanation.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Suggy · 3 weeks ago

Sure, first let me try to get the answer from community folks 🙂