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05-19-2022 02:03 AM
Hello,
Could yo help on below issue ?
I have to make visible variable in RITM only if below requirements will be passed:
For example, for variable1
If [Variable2]= No AND [Variable3]= No
OR
If [Variable2]= Yes OR [Variable3]= Yes, AND required approval is granted from Single Approval
OR
If [Variable2]= Yes AND [Variable3]= Yes, AND both required approvals are granted (from Single Approval and Group Approval)
I made a below catalog client script which Applies on Requested Items, but it did not work.
function onLoad() {
//Type appropriate comment here, and begin script below
if (variables.variable2== 'No' && variables.variable3== 'No') {
if (variables.variable2== 'Yes' || variables.variable3== 'Yes' && g_scratchpad.isApproved == 'true') {
if (variables.variable2== 'Yes' && variables.variable3== 'Yes' && g_scratchpad.isApproved == 'true') {
g_form.setDisplay(‘variables.variable1’,true);
g_form.setMandatory(‘variables.variable1’,true);
}
}
}
}
Thank you for any help.
Regards,
Lukas
Solved! Go to Solution.
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05-19-2022 03:00 AM
Hi,
so the display BR is on RITM table then this line is wrong;
update this
(function executeRule(current, previous /*null when async*/) {
// Add your code here
var gr = new GlideRecord("sysapproval_approver");
gr.addQuery("sysapproval", current.sys_id);
gr.addQuery("state", "approved");
gr.query();
if (gr.next()) {
g_scratchpad.isApproved = 'true';
}
g_scratchpad.isApproved = 'false';
})(current, previous);
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-19-2022 08:37 PM
Hope you are doing good.
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Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader