Make visible variable in RITM only if Approval is granted

Lkowalski
Tera Contributor

Hello,

 

Could yo help on below issue ?

 I have to make visible variable in RITM only if below requirements will be passed:

 For example, for variable1

 

 If [Variable2]= No AND [Variable3]= No

 OR

 If [Variable2]= Yes OR [Variable3]= Yes, AND required approval is granted from Single Approval

 OR

 If [Variable2]= Yes AND [Variable3]= Yes, AND both required approvals are granted (from Single Approval and Group Approval)

 

I made a below catalog client script which Applies on Requested Items, but it did not work.

function onLoad() {
   //Type appropriate comment here, and begin script below
      if (variables.variable2== 'No' && variables.variable3== 'No') {
        if (variables.variable2== 'Yes' || variables.variable3== 'Yes' && g_scratchpad.isApproved == 'true') {
            if (variables.variable2== 'Yes' && variables.variable3== 'Yes' && g_scratchpad.isApproved == 'true') {
                g_form.setDisplay(‘variables.variable1’,true);
                g_form.setMandatory(‘variables.variable1’,true);
            }
        }
    }
}

 

Thank you for any help.

Regards,

Lukas

1 ACCEPTED SOLUTION

Hi,

so the display BR is on RITM table then this line is wrong;

update this

(function executeRule(current, previous /*null when async*/) {

    // Add your code here
    var gr = new GlideRecord("sysapproval_approver");
    gr.addQuery("sysapproval", current.sys_id);
    gr.addQuery("state", "approved");
    gr.query();
    if (gr.next()) {
        g_scratchpad.isApproved = 'true';
    }
    g_scratchpad.isApproved = 'false';

})(current, previous);

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

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10 REPLIES 10

@Lkowalski 

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Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader