Meta field + Keywords for catalog items and Knowledge articles in AI search

MichaellaP
Tera Contributor

‎05-14-2025 01:10 AM

Hi is it possible to include meta tags and keywords that are used in catalog items and knowledge articles in AI search?

 

0 Helpfuls
  • 564 Views
1 REPLY 1

Dr Atul G- LNG
Tera Patron

‎05-14-2025 01:52 AM

Hi @MichaellaP 

 

Might be helpful

 

https://www.servicenow.com/community/itsm-forum/how-to-use-quot-meta-quot-field-of-article-in-result...

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls