MID Server -> Internal system SSL issue

Dan Gibbard · ‎01-13-2023

I have a MID server hosted on customer infrastructure that is trying to connect to an internal GitHub system, i.e. https://github.customer/

When trying to connect the MID logs show:

Caused by: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target

Can anyone help me to understand what certificate I need?

Thanks in advance!

Ruchit · ‎01-13-2023

Hi Dan,

I ran into the same issue a few months ago, where my customer had a proxy in between. Please follow below article to resolve the issue.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0744261

Please mark this as correct if i have answered your question.

View solution in original post

Rachel Gomez · ‎01-15-2023

Tips to fix-

Diagnose the problem with an online tool.
Install an intermediate certificate on your web server.
Generate a new Certificate Signing Request.
Upgrade to a dedicated IP address.
Get a wildcard SSL certificate.
Change all URLS to HTTPS.
Renew your SSL certificate.

Regards,

Rachel Gomez