Multi Row Variable Set

[kirankr2061]

This Multi Row Variable Set is working fine in RITM  level but its editable in task level 

But in Task level 

What would be the reason ?

[Ehab Pilloor · Accepted solution]

Hi @kirankr2061,

You will need to check if any script or UI Policy is causing the issue.

If you want to make it read only, use UI policy or write an onLoad Catalog Client Script while setting Applies to catalog task checkbox to true and set the MRVS readonly.

Regards,

Ehab Pilloor

[Nishant8 · Accepted solution]

Hello @kirankr2061, you can verify whether any UI policy/Client Script is applied on Requested Item, but not on Catalog Tasks

Regards,

Nishant

[Ankur Bawiskar · Accepted solution]

@kirankr2061 

may be you have created a catalog UI policy to make MRVS readonly only on RITM and not on Catalog task level

Ensure this checkbox is checked for your catalog UI policy

If you don't find any, then create a new with that checkbox as true and make MRVS readonly via Catalog UI Policy Action

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ehab Pilloor · Accepted solution]

Hi @kirankr2061,

You will need to check if any script or UI Policy is causing the issue.

If you want to make it read only, use UI policy or write an onLoad Catalog Client Script while setting Applies to catalog task checkbox to true and set the MRVS readonly.

Regards,

Ehab Pilloor

[Nishant8 · Accepted solution]

Hello @kirankr2061, you can verify whether any UI policy/Client Script is applied on Requested Item, but not on Catalog Tasks

Regards,

Nishant

[Ankur Bawiskar · Accepted solution]

@kirankr2061 

may be you have created a catalog UI policy to make MRVS readonly only on RITM and not on Catalog task level

Ensure this checkbox is checked for your catalog UI policy

If you don't find any, then create a new with that checkbox as true and make MRVS readonly via Catalog UI Policy Action

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@kirankr2061 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.