We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

ServiceNow AI Platform forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

List control in Workspace

Hi All, I have a requirement to modify the "New" button in a custom workspace related list. I used the list control on the backend to customize the button, so it would only be visible when the related list is empty, unless it is made visible. However...

Linda Eju by Tera Contributor
  • 2248 Views
  • 2 replies
  • 0 helpfuls

Replacement for confluence

Hi There,I am Currently an atlassian Admin that is currently shifiting to ServiceNow, due to the most recent Atlassian DC EOL Announcement, and i am entirely new to all this. Now my COMpany wants to replace Jira/Confluence with ServiceNow.My question...

HossamK by Tera Contributor
  • 1027 Views
  • 2 replies
  • 1 helpfuls

Playbook Card Activity Logging?

Hello  Community,does somebody know if there is a way to track a playbook card action in the activity log?For example if somebody click the Mark Complete button in a instructional card I want it show in the activity log.See screenshots attached. Than...

Heatmap Configuration Factor for X-axis

Hi, I'm trying to populate the Factor for X-axis in the Heatmap Configuration of an Inherent Assessment in a Risk Assessment Methodology with a Group Factor, but it's not letting me do so nor showing the Group Factor in the search, any insights/advic...

GannahA by Tera Contributor
  • 776 Views
  • 1 replies
  • 1 helpfuls

Error on Workspace

Hi SN Experts, Use Case - To have  Variable Editor on the workspace view and have the values populated post submission of record producer from portal, so that user can update the variable values on the workspace if needed. Issue - Post submitting a r...

Screenshot 2023-03-20 at 6.20.56 PM.png Screenshot 2023-03-20 at 6.25.36 PM.png Screenshot 2023-03-20 at 6.29.59 PM.png

workflow email

Ticket status to automatically change to "In Progress" state if the caller/affected user responded or have any updates on the ticket

RohithsharC by Tera Contributor
  • 589 Views
  • 4 replies
  • 0 helpfuls

Jira Integration REST API using OAuth2

Hello We have successfully completed Integration between our SN and Jira using Jira Spoke (using OAuth2) by following these instructions: https://www.servicenow.com/docs/bundle/yokohama-integrate-applications/page/administer/integrationhub-store-spok...

markosajic_0-1740666813535.png markosajic_1-1740667118897.png
markosajic by Tera Contributor
  • 1764 Views
  • 2 replies
  • 0 helpfuls

Analyzer Permission Bug??

Why is that when i check on my analyzer permission it says passed but when i check on the table or on the related list it doesnt. Since ACL Create is for the button New to be viewed?inside my create acl is only a custom role i added in which i would ...

winb_0-1758861757380.png winb_1-1758862095946.png
win b by Mega Guru
  • 601 Views
  • 2 replies
  • 0 helpfuls

Resolved! Run as Property in flow designer

There is Run As point in properties of flow designer which has two options User who initiates the session and system user. I want to know when to use which option and Why?    

find_real_file.png
Community Alums by Community Alums  
  • 19119 Views
  • 6 replies
  • 13 helpfuls

internal-api-appsee.service-now.com

Hi Community!  Recently I was troubleshooting an issue and wanted to look into Outbound HTTP and I was surprised to see strance URL there - internal-api-appsee.service-now.com instead of external system URL that I was integratino with so I googled it...

Andrii ICL by Tera Contributor
  • 2090 Views
  • 2 replies
  • 0 helpfuls