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Can't test connections

Hello SN Fam,After installing the Workday HR Spoke plugin, I realized that the module lacked a user setup guide. I followed the documentation to create all the necessary credentials for Workday, but I'm unable to test the connection under Connections...

Chris111 by Tera Contributor
  • 472 Views
  • 3 replies
  • 0 helpfuls

Need to create a report on audit table

Hi, I am trying to create a report from sys_audit table to access past data. The requirement is to create a report that shows me the ticket data in a specified timeframe that is either handled/touched by agent. I know reporting against sys_audit is n...

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Preetham02 by Tera Contributor
  • 194 Views
  • 1 replies
  • 0 helpfuls

Service Portal Status History

I am trying to figure out why the "Last 90 days" and the "Status History" sections of the system status is showing as green when there is a current (not ended) outage on a business service.  For example, I have a degradation on SAP Human Resources wh...

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error in CIO Dashboard

Hi All,I have installed the CIO Dashboard and configured it. I have started all PA Data collection jobs but I still see this error in most of the reports 'Invalid configuration. Invalid value for group_by field: 4151c3f0df03310068c32df36bf26379. Cont...

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archie5 by Tera Expert
  • 266 Views
  • 2 replies
  • 0 helpfuls

Available OOB AI Agents

Hi all,I was wondering if anyone here is aware of how many of the OOB agents are available? More precisely, the ones posted on the app library, are these all available yet? AI Gallery Home - AI Gallery

mariaguallp by Tera Contributor
  • 995 Views
  • 1 replies
  • 1 helpfuls

Resolved! Robust Transform Maps - Plugin Details

Hi Team,On my PDI I am able to view the RTE option under Data Sources. However, the same option is not available under the customer instance. Could you please let me know which plugin is responsible to activate this feature.Thanks,Raghu

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Community Alums by Community Alums  
  • 946 Views
  • 5 replies
  • 1 helpfuls