My Assessments and Surveys - View All

Donald Small1
Tera Expert

When an ITIL user goes to the "My Assessments & Surveys" module under Self-Service, they can see all surveys currently assigned to them.  However, there is a related list (show all) that allows them to see all surveys in a "ready to take" state.  This should not be the case.  They should only be able to see their own surveys.  How can I remove this related list and associated access?

https://instancename.service-now.com/nav_to.do?uri=%2Fassessment_list.do%3Fsysparm_show%3Duser

find_real_file.png

 

Show all goes to:

https://instancename.service-now.com/nav_to.do?uri=%2Fassessment_list.do%3Fsysparm_show%3Dall

1 ACCEPTED SOLUTION

Ashutosh Munot1
Kilo Patron
Kilo Patron

Hi,

This button is basically visible to only assessment_admin. This button comes from a UI page called as assessment_list as below:(See line number 120)

find_real_file.png

 

If you want to hide it for more roles just add the roles to this line 120.

 

Thanks,
Ashutosh

View solution in original post

2 REPLIES 2

Ashutosh Munot1
Kilo Patron
Kilo Patron

Hi,

This button is basically visible to only assessment_admin. This button comes from a UI page called as assessment_list as below:(See line number 120)

find_real_file.png

 

If you want to hide it for more roles just add the roles to this line 120.

 

Thanks,
Ashutosh

Thank you Ashutosh.  I see where we have that role inherited from the Major Incident Manager roles.  I can make the changes form here.  Appreciate the help