I'm trying to generate multiple RITM with a Record Producer and GlideappCalculationHelper API. Script is not working. Nobody knows why? var reqHelper = new GlideappCalculationHelper();reqHelper.addItemToExistingRequest(current.sys_id.getValue(), <cat...
Trying to use the Text value from a variables choice, chosen on a service catalog form, in a Catalog Client Script and getting nowhere. The idea is to generate a text box string based on the values the user is filling out on the form that they can vi...
Hello Community, How to map fields from table to catalog item using variable type select box,In the type specifications I have given table name and column name,but still its not working
Hi All, I have a reference field based on which other refrence field value is populated. Not when the value in the reference field is removed(Field is empty), other dependent fields value should be cleared out. I have written below code but its n...
Hi, I am trying to install Now CLI using this command: npm install @servicenow/cli -g I am getting this error message: npm WARN deprecated joi@14.3.1: This module has moved and is now available at @hapi/joi. Please update your dependencies as this ve...
Hi, We have features that included updates to multiple applications (Global and CSM), is it possible to have one batch update set for the release or do we have to create one batch update set per application?
Hi everyone,Accidentally deleted a checked-out workflow.How can i restore deleted workflow.please suggest me the solution.
Use case - we need to know the timestamp when support user posted the comments in work notes. we may have multiple comments so I want to understand how we can capture the timestamp for multiple comments through script. I know we can store the times...
What is the difference between the 2: CMDB Groups (table: cmdb_group) or Groups (table: cmdb_ci_group)? Is there a reason they both exist? Are their benefits to using one over the other? Thanks, Julie Sutton
How do you calculate percentages in an SLA report? I'm trying to calculate the number of incidents within the last 30 days that achieved SLA and group it based on the Assigned To technician. Maybe it'd be a bar graph where each Assigned To would have...
Greetings all, I am trying to have Discovery update some Configuration Items that were created manually at my organization over the years. I'm unable to "hide" or delete these CIs for audit purposes. The default Identifiers seem to do the trick for...
Is it possible to change the filter of a reference field based on form changes?Maybe there is something similar to how list collector variables can change their filter with in an onChange catalog client script.Reference qualifiers can use the "curren...
OOB there are a ton of notification options for folks to enable/disable. Can someone share where I might be able to limit the areas that folks can turn on/off their notifications.
As an Admin, under "System Definition - Filters"... I can see and manage hundreds of thousands of filters. Luckily, because there are so many in the list view, I of course have the ability to Filter the Filters. (I know, it's a little bit confusing...
I'm attempting to create a report that will display tasks that have categories with a certain tag. I can't seem to make the filter dot-walk to the tags label. Is there a way to do this without building a database view?