Hello, is it possible to restrict visibility of the options in chrome_tab within workspace (custom workspace)? At the moment when the user doesn't have access to create a record for that particular table from chrome_tab options and clicked one of the...
Hello, I need to apply background color for data visualization components on Workspace homepage. I'm able to apply colors for some components and wrappers directly from UI Builder, but this doesn't work in data visualization components. I'm aware of ...
I create a new ACL, set type record, set operation execute, then choose the table. How does this ACL work
I have cloned List and Form(lf) page in scoped application. Also I have cloned respective widgets in that page. Widget I have cloned are: Data table from URL definition, Data table and form Also I have made required changes in the page CSS. Now every...
Has ServiceNow implemented a web application firewall (WAF) to protect instances from common web application attacks?
Hi, I have a requirement to write a fix script to update bulk CI records and update the status to 'Retired'. kindly assist me on fix script for the same. I tried something here below which I would like to run in the background script as it is a bulk ...
We are having Mulesoft as the middleware between our Service-Now and external systems but off late we are getting below error in the PROD environment for x-status-api, actually all the transactions were successful but it seems ServiceNow is releasing...
In our previous ITSM tool 'RMS', we were able to report on who had viewed an Incident and not assigned it to themselves to resolve (Let me explain the scenario - An Analyst is cherry picking incidents that are easy to resolve and leaving the more dif...
Hi, I need to get the list of all flow contexts that is running for more than 4 hours or is stuck on waiting for more than 4 hours in order to create an actionable item (incident) for them. I am stuck on the trigger for the same. The created, updated...
For Duration field, how to show only days? I have tried as per documentation: https://docs.servicenow.com/bundle/kingston-application-development/page/script/general-scripting/concept/c_SettingTheDurationFieldValue.html#d168623e181 But its not showin...
What is the migration best practice from general SN instance to self-hosted SN instance? I also know about the pre-requirements for it such as network f/w policy. Please share your experiences.
Hello dear community, I need help:I'm trying to figure out what things I can do in the service portal I'm building, I want to know if I can change the background color of what is selected in the picture below. When I press the pencil button to edi...
I'm trying to better understand how to configure KB articles to be found when searching. Are keywords used to improve search results or is there some other mechanism used? For example, if I search for a particular word (e.g. "standards"), I would e...
This exact wording is not found on/ in the UI builder fundamentals so I'm having a hard time finding answers to it.
In the example below, there are 200 members in Group A and 180 members in Group B. How would you best go about moving all the members from Group B to Group A? Resulting in 380 members in Group A and no members in Group B. thx, Parker
