Where is the default list layout of a database view table being set? When I am on the 'incident_sla' DB view table I can see only 4 columns on the default list layout. I would like to know how only 4 fields are set as the default list layout. The Pro...
I am working on JIRA Spoke connection in Flow Designer, I am using pre-prepared inputs from JIRA Spoke application and I have noticed, that I can't use some data pills from the picker. I can't use anything under Array.Object. For example I would lik...
I am trying to connect to Oracle DB to unlock use account and my query is alter user <UserID> account unlock I am trying to Sanitize the userid value , but it is appending single quotes to the userid value. How do I remove the single quote and pa...
Hello, I'm having a Flow that fetch records using 'Loop up records' based on some condition and if condition satisfies then have to update the record. Before updating the record I would like to generate a CSV file from the 'Look up records' to ensure...
Are there any best practices for how groups are managed across multiple modules in the ServiceNow platform? Are folks using separate groups for each module or the same groups across modules? Are there pros and cons of both ways? i.e., Separate groups...
Closing Record producer OnSubmit() client script using window.top.close(); throws javascript error in browser. Using - top.window.close(); works fine but shows -- "Leave Site? Changes you made may not be saved? Leave Cancel" How to prevent this messa...
Greetings, We have an action which makes a rest call to our monitoring service. It then returns a json string, from which we need a single field. We attempted to use the built-in JSON parser to grab that field, but (at the recommendation of HI suppo...
We are migrating users from Homepages to Dashboards.Currently, the Homepage has a lot of reports, but if we Convert to Dashboard, all reports are still on 1 tab.Ideally, they get split into separate tabs, so 1st tab loads faster.Instead of having to ...
I am pulling data from the VMware vCenter API, which uses basic authentication for the initial call and subsequently can use an API session key instead of continuing to use the basic auth and my customer wishes to start using the API token and drop t...
Hi All, I am new to Integrations. I have created an Outbound rest message with HTTP Method PUT but getting error code: Method failed: (/updateIncident) with code: 400and response: [ISS.0086.9249] Missing Parameter: document I have checked the connect...
We have recently discovered that some of our tickets have an SLA record with Has Breached = True, but there is more Business Time Remaining. This is not affecting all ticket, but enough that we would like to fix it. Running the Repair SLA job does ...
HI, we have created a string field where user should enter the text in email format and it should not allow any other text type. please provide any solution. Thanks, Sirisha.
Hello I am using a field "end date" on a catalog item form, which shows date dependant on selection(day1 or day7). if the selection in 'day1' then end date field shows (current date + 1day) adding one day in current date. or if 'day7' selected end d...
Hi I need to redirect users without a role to a service portal when they login. To do so I have followed this guide. I have: 1. created "glide.entry.first.page.script" with value "new SPEntryPage().getFirstPageURL()"2. created "glide.entry.page.scrip...
Can anyone clarify what is producing the message that appears in the below image. This message is displayed when an existing published knowledge article is checked out for editing and a new version of the article is created and placed in a Draft sta...
