Navigate to the Service Catalog > Open Records > Requests module in the application navigator to display the List view for the Requests (sc_request) table. Then create a new List view called 'Delivery' to show the following fields in the order shown.

[Khushboo11]

Navigate to the Service Catalog > Open Records > Requests module in the application navigator to display the List view for the Requests (sc_request) table. Then create a new List view called 'Delivery' to show the following fields in the order shown. 

•	Number
•	Requested for
•	Due date
•	Urgency
•	Delivery address

[MrMuhammad · Accepted solution]

Hi Khushboo,

Please refer below for step by step process.

https://docs.servicenow.com/bundle/paris-platform-user-interface/page/administer/navigation-and-ui/t...

Hope that helps!

Regards,

Muhammad

[Chris Gullickse]

I had to go back to the 5.1.1 Lists and Filters Overview lesion and found the answer in the second mock up demo they had.

First be sure you navigate to Service Catalog > Open Records > Requests as they mentioned in the instructions. 

To create a new view I could only do this when I click on the column context menu. (any of the little 3 line buttons next to the column names.) From the column context menu go to Configure then List Layout. On the next screen you will have a list view drop down menu where you can create a new view, name it and choose the columns you want to see. Save it and your good to go.

[Arvind Kumar1]

Sir what type field will you take?

[Vijayalakshmi V]

Very helpful!