Navigate to the Service Catalog > Open Records > Requests module in the application navigator to display the List view for the Requests (sc_request) table. Then create a new List view called 'Delivery' to show the following fields in the order shown.

Khushboo11
Kilo Contributor

Navigate to the Service Catalog > Open Records > Requests module in the application navigator to display the List view for the Requests (sc_request) table. Then create a new List view called 'Delivery' to show the following fields in the order shown. 

•  Number
•  Requested for
•  Due date
•  Urgency
•  Delivery address
1 ACCEPTED SOLUTION

MrMuhammad
Giga Sage

Hi Khushboo,

Please refer below for step by step process.

https://docs.servicenow.com/bundle/paris-platform-user-interface/page/administer/navigation-and-ui/t...

Hope that helps!

Regards,

Muhammad

Regards,
Muhammad

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5 REPLIES 5

Sowmya R
Kilo Explorer

Hi,Am new to Service Now,and started selflearning, for the 2nd task, I navigated to All, selected Service Catalog ...after I dont know where to navigate to open records, please see the below screen shot