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5 hours ago
Does platform analytics dashboard has a button or feature to go back to main dashboard overview like we had it in legacy dashboards ? Example below
What I see in Platform analytics is everytime a user is on a dashboard they need to go to application navigator and then do the process again to go back to another dashboard of liking.
Whats needed is this -
And I want to go back to this -
Solved! Go to Solution.
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4 hours ago
There's no OOTB way to handle this.
This KB says the same i.e. ServiceNow doesn't intend to solve this
The Refresh and Back buttons are not working in Platform Analytics dashboards
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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5 hours ago
When you are in a dashboard, you can click on drop down and navigate to new dashboard you want
From the Dashboard menu page, you can use Recently opened by me filter to see recently opened dashboard
If this helped to answer your query, please mark it helpful & accept the solution.
Thanks,
Bhuvan
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5 hours ago
No mate, there’s no built-in 'Back' button — only the browser’s back function will work.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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4 hours ago
There's no OOTB way to handle this.
This KB says the same i.e. ServiceNow doesn't intend to solve this
The Refresh and Back buttons are not working in Platform Analytics dashboards
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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4 hours ago
I think the wrong answer may have been accepted — your question was about the back button, but the answer provided by @Bhuvan seems to be more suitable for a different context. I also feel the answer I shared aligns more closely with your original question.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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