Need to create a Multi-select/'Slush Bucket/ Widget on catalog request form in Service Portal

Knight Rider
Mega Guru

Creating a multi-select/Slush Bucket/widget that gives me a list of all records which need to be selected by End User  when submitting a Catalog request..

 

I used LIST COLLECTOR  variable type which is working fine but in portal our end users will be selecting at a minimum of 20 records and it is impossible for them to select each record manually.


 Is there any way that I  can display Slush bucket in service portal.  Basically changing the service portal list Collector view to its backend View?

 

Please provide me suggestions and inputs..

3 REPLIES 3

Nitin_NOW
Tera Guru

I think it is the OOB design of List Collector on SP. However, users have the scroll bar on the right where it provides ability to scroll down or up and pick the right values, please see below image highlighted in yellow. This seems to be the same behavior in native List collector view of Service Catalog.

I think, this should be a User training. 

find_real_file.png

Once the records are selected, it appear as below.

find_real_file.png

 

 

Please hit correct based on solution.

 

Thanks

Nitin

 

Knight Rider
Mega Guru

Thank you for your response Nitin.

 

But, the user should be able to Multi select options from list.

For example if the user has to select 20 records the user need to click on the drop down and select 20 different times.

In some cases our use may end up in selecting 100s of records.

Is there any way that we can show SLUSH BUCKET in portal?

 

-Vinay.

Hi Vinay,

I would say no, not that I know of. The only way is to make your own custom widget and put it into the item/Record producer. Jace has some good examples in the thread: https://community.servicenow.com/community?id=community_question&sys_id=5c705b29dbdcdbc01dcaf3231f96...

//Göran
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