how can we assign the value of one variable as a default value to another variable the 1st variable (Requested For) is a reference variable which refers to sys_user table and takes the default value as javascript: gs.getUserID() but the person ...
Hi, We have a functionality called Social Q&A, once enabled we can see the "Post a Question" in knowledge module. The requirement is to replicate the same functionality in the Service portal. Got many reference related to "Ask a Question" in which th...
Hi,As part of our ongoing SIR implementation, we are configuring the Microsoft Exchange Online spoke. We are having trouble with the Connection Settings, and the API Credentials. The API Credentials will not authenticate. We have worked with our inte...
I'm having a requirement where we need to create and display one extra variable only on the 1st task of a RITM for a catalog item.that variable should be mandatory, should copy the name of person from requested for field and editable only by the grou...
Hello all, New to the ServiceNow Platform and currently working on a ticket that a company requested to have a group created that would allow them to add and remove users freely to the group that would prevent those users from receiving any email no...
I am doing a simple transform map. I have a staging table with two fields 'name;, 'time type'. Transform map target table is 'cmdb_ci_computer'. I did two field maps name and time type with coalescing on the name. The created records are pointing ...
Hello, I have created 2 same scheduled data import by mistakeas below. And I want to change the active to false for run Daily but I can not update any field and will show the following error. (Also can not delete the record)Does any one know how I ca...
Does anyone know how we could either prevent or at least restrict the usage of "?.do" back door to backend? As you well know, many customer wants to restrict the end users = roleless users of going to backend. As there are some OOTB ways to automatic...
Hi All, Need to generate report on emails, where received from should be more than one recipients, please advice how to achieve this, can I do it through database views or can I try using email script, I also tried condition filter "greater than or ...
Hi,I am trying to figure out how to access a Client Script variable in the HTML code on a UI page.My goal is to have a g:ui_reference field on the page which is prepopulated with a sys_id (and correct display value) that is fetched from a UI Action.I...
Have just completed the upgrade of non prod instance from Rome Patch 9b to Tokyo.Running the Upgrade Preview showed 59 records predicted to be skipped and reviewing these they contained customisations. After running the upgrade there were 411 skipped...
Hi, I have created a data source record to connect ServiceNow with SAP HANA database. When I click on the related list - Test Load 20 Records, I am getting this error - ' Unable to load JDBC driver: com.sap.db.jdbc.Driver'. Attaching the screenshot o...
I am building an ATF test for a catalog item in our Service Portal. One of the drop-down boxes we have uses a reference qualifier to display choices to the submitter. Selecting it as variable value only returns the first 10,000 entries. We found out ...
Hi. I'm in the survey designer and I can happily add sections/categories within the survey, but there is no way to delete categories once added. The documentation mentions under "Create a category in the survey designer" that "You can click the X ic...
Hi All, Need help .!We have installed the new project workspace plugin sn_pw. in that my client requirement is need to hide the Resource option from the Classic Planning console. as show in the below attached image. Thanks in advance.
