Need to Republish the knowledge articles which are Retired

PS2812
Giga Contributor

Hello All,

I want to create UI Button which will be visible after the Knowledge article gets Retired. After clicking on the "Republish" button, the Knowledge article state should be published.

Appreciate your help!

Thank you.

 

#knowledgemanagement

1 ACCEPTED SOLUTION

Shraddha Kadam
Mega Sage

Hello @PS2812,

 

Please refer to the below Support article :

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0685128

 

If my answer is useful, please mark my answer helpful and accept the solution.

 

Thank you.

If my response was helpful, please mark it as correct and helpful.
Thank you.

View solution in original post

2 REPLIES 2

Michael Fry1
Kilo Patron

Baseline the system comes with a Republish button on Retired knowledge articles. You shouldn't need to create anything!

Shraddha Kadam
Mega Sage

Hello @PS2812,

 

Please refer to the below Support article :

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0685128

 

If my answer is useful, please mark my answer helpful and accept the solution.

 

Thank you.

If my response was helpful, please mark it as correct and helpful.
Thank you.