New Instance of flow not starting

[Sree Gorantla1]

Hi,

We have below steps in Flow and trigger is Stage changes to 'Draft' on a Custom table.

Step 1 Stage is 'Draft'

Step 2 Stage is 'Manager approval'

Step 3 Stage is 'VP Approval'

So if at step 2 or 3 it is rejected I set the Flow Stage back to 'Draft' (for doing the corrections and send to approval again) and end flow. I am expecting a new instance of flow starts as Trigger condition matched but it is giving attached error. Any advise on how to deal with this scenario?

"Failed to run flow trigger for trigger runner: 2ad8e8968721c25042fc975e3fbb350f of class: class com.glide.flow_trigger.engine.RecordTriggerRunner on record: " 

[James Chun]

Hi @Sree Gorantla1,

Can you share some screenshots of the Flow?

Also, did you make sure you have the correct 'Run Trigger' condition?

Cheers

[Sree Gorantla1]

Thanks for the reply! Attached are the screen shots and here 'Requester Entry' is nothing but 'Draft'. I used Draft in the above post just so that you can understand the scenario.

[James Chun]

Thanks for these, they look ok to me.

Can you also share where you are seeing the error? Maybe a screenshot as well, thanks

[Sree Gorantla1]

I noticed the error in the 'Update Record' step, but the flow completed successfully though. The new instance of flow is not getting started.