No Access to Favorites with snc_read_only

[Jeff Sacco]

Hello All,

I am relatively new to ServiceNow administration and run into an issue with Roles & Permissions. We have a user that has the role snc_read_only assigned to their profile. This role needs to remain however it is blocking the users' ability to create favorites.

With some quick googling the suggestions were to add the user access to the sys_ui_bookmarks table to return the function. Either this is false or the snc_read_only role is overwriting that permision. 

Any suggestion or points in the right direction is appreciated

[Jon23 · Accepted solution]

If not already existing, create sys property 'glide.security.snc_read_only_role.tables.exempt_create' and add the 'sys_ui_bookmark' table. 

You will probably also want to add it to sys property 'glide.security.snc_read_only_role.tables.exempt_delete' so they can delete their bookmarks.

ServiceNow Documentation: Read-only role

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[Jeff Sacco]

Thanks jwalton. That worked perfectly!