No menu showing on new UI

mjdeandrea
Tera Expert

Personal Developer system opening to new UI with no Navigation features.  How do I get out of this?  

find_real_file.png

1 ACCEPTED SOLUTION

Kartik Sethi
Tera Guru
Tera Guru

Hi @mjdeandrea 

 

You could follow the solution provided by me in my earlier community response:

my instance doesnot shows the navigation frame

Please go through the reply threads and you might get a solution to your issue.


Please mark my answer as correct if this solves your issues!

If it helped you in any way then please mark helpful!

 

Thanks and regards,

Kartik

View solution in original post

7 REPLIES 7

Aman Kumar S
Kilo Patron

Click on servicenow icon on the top

Best Regards
Aman Kumar

mjdeandrea
Tera Expert

Thank you.  I should have mentioned I tried that before posting originally.  Problem is that there are no navigation features appearing.  It used to show ALL but now shows nothing.  I had this new UI feature turned off using the glide polaris property but turned it back on this morning.  That's when the problem started.  I'm trying to figure out how to get back to the properties so that I can turn it off again.  Any thoughts on other ways to get to system properties since the menu isn't appearing?

find_real_file.png

Try to get the sysproperty table by url

https://instancename.service-now.com/sys_properties_list.do

Best Regards
Aman Kumar

Kartik Sethi
Tera Guru
Tera Guru

Hi @mjdeandrea 

 

You could follow the solution provided by me in my earlier community response:

my instance doesnot shows the navigation frame

Please go through the reply threads and you might get a solution to your issue.


Please mark my answer as correct if this solves your issues!

If it helped you in any way then please mark helpful!

 

Thanks and regards,

Kartik