Not seeing "Order Now" button in our Service Portal. How to enable this?

[Rajini2]

Service Portal. We are in Quebec.

Never seen "Order Now" button on our Service Portal.

On my catalog form, I only see the Add to cart button. When I click on that, it shows a green box on top of the form with a View Cart link. It takes me to sc_cart page and then "Proceed to Checkout" button in the right bottom of the page. 

Should I enable Order Now somewhere?

[Allen Andreas]

Hi,

Do you see a button that says "Submit" instead of "Order Now" or do you literally only see the "Add to Cart"?

Can you share a screenshot?

If so, please check your catalog item settings and see if you have a "No order now" checkbox on it and if so, is it set to true. Please add this to your form if it's currently not showing:

Please mark reply as Helpful/Correct, if applicable. Thanks!

[Raj_Esh]

Hi Rajinisree,

Open catalog item and check what options you have selected among this.

Hope it helps.

Thanks,

Raj

[Rajini2]

It has Order.

[Raj_Esh]

Hi Rajinisree,

remove/Hide "Order Now" button from one of the "Service Portal" item might help you to get back the order button on portal.

Hope it helps.

Thanks,

Raj