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OAM notification is showing blank in the preview notification

AzizM
Tera Contributor

Hello,
My client has the set-up for the OAM outlook survey notification affiliated to the completed notification. But, once it the notification is sent-out the preview email is blank in servicenow., but in the outlook is still receiving the email with the content.

Is this the expected behaviour with OAM ?

I tried to check with the previous notification. It is the same as is. 

AzizM_0-1762442530275.png

 

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