Pros and cons for integrations types? Web services, FTP, ODB, JDB, etc...

[lomouhamadou]

Hi all,

Any contributions on what are the pros and cons between all types of integration between ServiceNow and other tools?

like : REST API, SOAP, JDBC, ODBC, Datasource from FTP etc...

[Cody Smith _ Cl]

They all have their different use cases and should all be considered for different types of integrations. If you're getting data from another website you would want to use REST api most likely. If you're wanting to use a URL to get a Snow Table or web Service you would want to go with SOAP. JDBC would usually be used with MID servers.

It all depends on what you're trying to do. They all have their own uses. 

If my answer was helpful, or solved your issue, please mark it as Helpful / Correct.

Thank you,

Cody Smith

[Sampath Dimmal1]

Hi,

REST API, SOAP can be useful for real time updates from ServiceNow to integrated system and vice-versa with little delay.

DATABASE integration would be useful for large data imports scheduled to run typically once in a day.

[Tanner6]

Hi,

Check out Perspectium, we were founded by David Loo, who actually developed the ODBC drive.

Here is some more info if you'd like: 

DataSync

Please reach out to me if you'd like more information at: Tanner.torres@perspectium.com