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Forum Posts

Hiding Fields from the OOB Filter on Widget

Hello Community, We are using OOB filter solution for data table widget on service portal. We want to show only a few fields to be available for the filter criteria. Currently it shows all the table fields. Is there a way to show only the desired fie...

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niitnishant by Tera Contributor
  • 1050 Views
  • 5 replies
  • 1 helpfuls

Zboot and reimplementation process

Hi, we currently have 3 instances, dev, qa and prod and are in the process of zbooting the qa instance and reimplementing SN. I'd like to get some ideas for the go live strategy. Do we request/purchase a new instance to be the future prod, move updat...

SAS2 by Tera Contributor
  • 1338 Views
  • 3 replies
  • 1 helpfuls

Integration Hub and Queueing

Does Integration Hub have any queueing mechanisms, in case if want to send incident ticket to e.g. Jira system and the network is down? I know that we have error handling mechanisms starting from Rome release, but that is separate from  queueing.