Hi All, We have a requirement where we need to add a background image in Icon link widget in Service Portal. I'm very new to Service Portal. Please find the below screenshot for your reference. In the below image you can find that for knowledge arti...
Issue: Discovery scans are pulling in Manufacturer from the CI's coming in, and adding a record on the company_core with the Manufacturer flag set to True. Any suggestion on how to stop this or turn off adding the new records to the company table.
Within my PDI, I created a user and tried to give this user Admin Role. I even tried to use the elevated privileges, but not able to do that. I even logged in as a System Admin but to no avail. I even access the sys_user_has_role table and tried to c...
I have a catalog variable that is referencing the sys_user_has_role table. What I'm trying to accomplish is having a list that only includes ITIL users, so when I click on the lookup using icon, I want users to show. When I'm in the form and clic...
Since Flow Designer itself, has no way to deactivate sub flows or actions, I am wondering if you can SAFELY deactivate them from the sys_hub_action_type_definition table (Actions) & sys_hub_flow table (Flows and Sub Flows). I noticed that when I Deac...
Ability to have more than one grouping on a single list view. i.e Group by Region + Group by City. At present you can only group one column at a time. Request is to have nested groups in the list view.
Hello Community, How can I create interaction between two interactive filters in dashboard. Example : I have 2 interactive filters in a dashboard - Portfolio & Programs. So when I select a portfolio and then when I go to Programs it should show only...
One of our users has complained that they got an invalid URL error when they click on the survey link. Investigation shows that the survey has already been completed and this is possibly why. The URL link in the email connects to the service portal e...
Hello All, I am creating a portal in App Engine Studio. I want to remove the menu1, menu2, direct action and report issue tabs which appear in the header of every portal. How to do that? I have attached the screen shot of the same.
Hello Everyone!I would like to seek some advice regarding a UI action in the service portal. Currently, we have this UI action to cancel the request before the state changes to work in progress. If the state was changed to Work in progress from the b...
Hi.I want to know what is "glide.ui.text_search.enable_fallback_number_search" and how can I set this function. If someone knows, please let me tell.Thanks.
Please make sure that is this the way that arabic language add to instance manually : 1. ask servicenow support team to add language code to sys_language table.2. download english version of translate tables : sys_translated, sys_ui_message, sys_docu...
Hello everyone, We have a catalog item with some fields that must be dependent on the previous selection. For example, Country field is a reference to core_country table, in that table, we have a dependent field called Project Type.So, in the catalo...
I am trying to run a simple PowerShell script on a MID Server when a certain Catalog item is created. We have opted to use Flow Designer and Integration hub to do this. I have created a simple flow and a new Action to run my PowerShell script (Create...
