"Not enough free disk space" in pre-check for MID server installation although there is more than 1GB

[loicthery]

Hello,

I've installed Kingston (Patch 7) on my SANDBOX environment. Since it has been installed, MID Server reports an error:

"Aborting MID Server upgrade due to pre-upgrade check failure: Not enough free disk space.  The system reports 238002176 bytes free"

But when I log in on server (Windows Server 2012 R2), I see there is a "little bit" more:

1. About 29GB free on system partition
2. About 5GB on agent partition

The previous version was Jakarta, so the MID Server can't start anymore.

Can you help to understand what to do?

Regards,

Loïc

[Jeff Currier]

Unusual for that to be wrong.  Is there another partition on this server?  Or is some of the system partition reserved for swap or something?

If you truly think it is wrong, you could force the upgrade since this is a sandbox.  But this could leave you without a MID server and could corrupt it.

A MID Server configuration parameter called mid.upgrade.run_precheck is set to true by default, which allows the automatic pre-upgrade test to run. To disable these tests for a single MID Server, add this parameter to that MID Server's config.xml file and set it to false. To disable these tests for all MID Servers, add a new record to the MID Server Property [ecc_agent_property] table called mid.upgrade.run_precheck. Set the value of this property to false and leave the MID Server field blank.

Or you may want to log an incident in Hi to see if they can determine why the numbers disagree.

-Jeff

[loicthery]

Hello jeffcs,

Thank you for your quick answer.

I just checked, there are two disks mounted on the server.

On the first disk, there are two partitions: the system partition (28GB free) and a "system reserved" one (60MB free). These figures doesn't match with the 238 MiB needed.

The second disk has only one partition (4.6GB free).

I think the community can found an answer, so I will wait a few time before opening an issue.