Hi, I have been working on a script to export several attachments from Incidents. Using loops I can get the Incidents and attachment records just fine, I simply cannot get them exported. I tried using a MID Server script but I was unable to figure o...
Hi,We have a German client, who has a fairly old on-premise instance with a large number of custom tables.They are in the process of migrating everything on this server to a cloud instance (San Diago)They have hit a problem when migrating the custom ...
I have a requirement to add an "Export button" on a dashbord. when we click on the button it should export all the records on the table.Can anyone help me how can we add a button on dashboard
Dear Team, I have to make the tiny url for the scripted Rest API url created by me for the API call. for EX: Long URL : https://mydemoinstance.service-now.com/api/x_kb_scope_app/myscopetable/create make it to Short URL : https://tinyurl/myscopetabl...
I am trying to activate com.snc.knowledge_advanced.installer plugin, to have the article version and template features. I have tested this in one instance without issue. When I try to activate it in another instance the dependencies are different. N...
Could you please provide any simple example of for each item use on incident table which could use loop up records aslo . I wanted to understand the actual execution of it .
We've set up data certification on business services. Assignment Type = User fieldAssigned to = Managed byWhen the schedule ran, it went to the Managed by of the service at the time as expected. It was the wrong person so we changed the service's M...
Hello! I have a catalog item field (list collector) where the user needs to select some screens they want to access. Each of this screens have a user associated as Approver/Manager. We've created a table to associate each selected requested screen t...
How to set the 'Email user label' from script or notification form? You can modify the 'From' field on an email by using the method 'setFrom' or by setting it in the field 'From' on the Notification. https://developer.servicenow.com/app.do#!/api_...
Hello, We create several Knowledge Bases on TEST instance and we would like to delete them.How can we do that? I Don't find. Please, be precise I am a novice. Thanks a lot, Sandra
What's the various roles/responsibilities of sales and presales person?
Is there an easy way to identify fields tracked in History? Lets say I want to know, which field changes are captured for table [alm_hardware] and [alm_asset], which it extends. How would one do that? Thanks
When we create a survey to trigger it we have given a trigger condition but in that the 'Auto assessment business rule' Bussiness rule which should auto generate but is not generating OOB. And when we try to create and attache it it is not working fo...
Hi all, In Flow Designer we are updating a record. Some of its fields are HTML fields and are to be updated with the content of other HTML fields. Instead of the content however, what we get is something like this: com.glide.glideobject.GlideHTML@dbe...
Hi, On the asset-ci Install status mapping table, i have a requirement to deactivate or modified some of the records.For exemple I need to set "In Transit" Asset State to "Active = false". I can't modify the fields as they are greyed out.What is the...
