"Show the user-entered description of the catalog item in the 'My Requests page of employee center

[Trinadh now]

"Update the title of REQ (Request) records to use the user-entered short description for certain catalog items. I expect functionality similar to how the Incident short description appears under the Request in the 'My Requests' tab.

[Ankur Bawiskar]

@Trinadh now 

You cannot have it differently for some catalog items and something for other catalog items.

change the config in My request filter

Change the "Primary field to display" field, but remember you can't dot walk there to Item->Short Description

To handle that you will have to clone the OOTB "My Requests" widget, update the server side script and then add this widget again to the portal page.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Trinadh now]

Hi @Ankur Bawiskar  Thanks for your response

still the issue is==Our primary field is short description, but the portal still displays the catalog item name. Could you please help with the widget changes needed to display the user-entered short description on the portal side?"