New Approval Requests in Project table
I have a requirement on adding new Approval requests in between phases of Project in Project table.I want to add new approvals for groups on Project table "pm_project" between Initaiting and Planning phase.
Forum Posts
Subcategories in results AI Search
I'm facing a peculiar issue since moving to AI Search in my company. We have a couple of categories and subcategories available in the Knowledge base. We want to present the new AI search arcticles in the modern view but I realized it's only showing ...
Resolved! Custom portal restrictions
Restrict a user and redirect to custom portal,I have create an user whose role is bank managerand i am using custom portals to manager to login, i want the manager user only access to the custom portal.But now it is accessing portal and as well as PD...
Resolved! Role needed to call rest API
I have a Record Producer in Service Portal. On change of a field, I call an endpoint that sets values in another field based on the user’s selection. I’ve implemented this using a Catalog Client Script that calls a Script Include to process the REST ...
Knowledge Article URL changes
Everytime I update a Knowledge Article the URL changes. This means I need to update the URL in several places. I thought the purpose of document management was to make things easier. Perhaps I'm doing something wrong during the update. These are the...
I want the edit/delete options on template to be removed in Service Operations Workspace
How am I able to remove the edit/delete options on an existing template in Service Operations Workspace for interactions/incidents?I already tried removing the template_editor and template_editor_global from the user, but they are still able to edit ...
Resolved! 'Session contains no certificates - Untrusted' error on sending REST message via MID server
I am testing our scoped application on Quebec and whenever I try to send a RESTMessagev2 via a MID server I am seeing the following error: WARNING *** WARNING *** Request not sent to uri= https://192.168.1.1/api/v1/cluster/me : org.apache.commons.htt...
Load Quiz UI page is broken
Hi Team, Quiz designer we use has Load Quiz UI page and it must show list of quiz created, but its not showing. Only for admins its showing the quiz. How to check the feature in OOB instance i couldn't find quiz module in OOB
ATF field validation of Variable of "choice" type
I have a requirement to validate a variable of "Choice" type on Record producer and ensures all the options should be validate, how to achieve this requirement through Servicenow ATF steps. Kindly add steps to validate.
When will the Core UI Analytics be deprecated? Will the core UI report/dashboard still work?
When will the Core UI report/dashboard be deprecated? We tested after migrating to Platform Analytics, some dashboard/reports have compatible issues, shall we reactivate the core UI report/dashboard to continue using the old ones? ServiceNow will st...
Grant Programs in Public Sector Digital Services
I created a Grant Program and Its stuck in READY TO PUBLISH state. I dont see any errors or notifications. What needs to be done for the Grant to be published?
Concatenation in breakdown script
my breakdown script is as below: current.vulnerability.sys_id; how do I concatenate a letter 'a' to this?
Resolved! Using RSA Token for Password Reset
Current password reset functionality only provides you two types of verifications: SMS or Personal questions. Is there a way we can integrate the RSA Token with the password reset process? I have seen many Identity management applications which suppo...
Resolved! Employee Center Navigation Widget - where to swap with cloned one?
hi folks, i need to change a few colors in this particular bar: ive found the correct widget (Employee Center Navigation ) and cloned it. But i don't know on which page or portal i have to swap the OOB Widget with my cloned one. maybe someone here co...
Resolved! Can SharePoint Spoke be used instead of OneDrive Spoke for SharePoint Policy Authoring?
A client of mine has a lot of sensitivity when it comes to their OneDrive data and is confused and concerned with why they need to provide OneDrive credentials for a SharePoint integration to enable policy authoring. I admit I am confused by it as we...
