Hello SN community, I would like to ask the following question:Is it possible to integrate a Cloud based SN instance with multiple on-premises Active Directory servers? Each AD manages a certain branch of the company. Purpose of the integration is t...
I've been asked to redesign our Service Portal with a requirement to move the menu to a sidebar. Service Portal really doesn't seem to want to do that as the core page places header above body, The closest solution I have found (see below) is to se...
Does platform analytics dashboard has a button or feature to go back to main dashboard overview like we had it in legacy dashboards ? Example belowWhat I see in Platform analytics is everytime a user is on a dashboard they need to go to application n...
Register Now Join us for a 3-day virtual experience designed to equip you with the knowledge, tools, and strategies to drive AI adoption across your enterprise —no matter your role or where you are in your AI journey. Why You Should Attend Becom...
This provides step-by-step instructions to add a Dashboard button to the side navigation in a Configurable Workspace using the UI Builder.PrerequisitesEnsure the following before proceeding:You have an existing workspace built with UI Builder and th...
I want to connect my Update request utility to the Next check input, but I can't drag the arrow to that even though I have another node connecting to the End.I can't change it in the table view either:What can I do? I don't want to duplicate nodes ju...
HI,i have a choice box which will be loaded onchange of of "Project_Type" as "Existing" i will be sending a Rest Call using scripts include and i will add Options to the "project_name", how can i test this in ATF In ATF Im using Set variable (SP) - w...
Hi All, I have a requirement to modify the "New" button in a custom workspace related list. I used the list control on the backend to customize the button, so it would only be visible when the related list is empty, unless it is made visible. However...
Hi There,I am Currently an atlassian Admin that is currently shifiting to ServiceNow, due to the most recent Atlassian DC EOL Announcement, and i am entirely new to all this. Now my COMpany wants to replace Jira/Confluence with ServiceNow.My question...
Hello Community,does somebody know if there is a way to track a playbook card action in the activity log?For example if somebody click the Mark Complete button in a instructional card I want it show in the activity log.See screenshots attached. Than...
Hello All,For one of the HR services we have a variable set allowing to add multiple users, encompassing all who the request is generated for (field name is Requested for). I've added the employee's number as another variable into that set and linked...
i want to show a data grid based on the filter selected on the experience.how to use repeater component can anyone help me to resolve this
Hi, I'm trying to populate the Factor for X-axis in the Heatmap Configuration of an Inherent Assessment in a Risk Assessment Methodology with a Group Factor, but it's not letting me do so nor showing the Group Factor in the search, any insights/advic...
Hi SN Experts, Use Case - To have Variable Editor on the workspace view and have the values populated post submission of record producer from portal, so that user can update the variable values on the workspace if needed. Issue - Post submitting a r...
Ticket status to automatically change to "In Progress" state if the caller/affected user responded or have any updates on the ticket
