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RaptorDB

DonnaHC
Tera Contributor

‎02-21-2025 08:22 AM

Hi all,
Have seen the articles that Service Now are migrating all customers to Raptor DB over 2025 - just wondered if there is an additional cost for this or are the costs only associated with Raptor Pro?

Thanks 

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎02-21-2025 08:28 AM

Hi @DonnaHC 

For any cost or license-related matters, the best person to contact is your SN account manager. Please reach out to your SN account manager in this case as well.

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Simon Hendery
Mega Patron
Mega Patron

‎02-21-2025 09:14 AM

Hi @DonnaHC - no additional cost unless you upgrade to Raptor Pro. But clearly that's what ServiceNow want you to do, and they'll start pushing the performance benefits of Pro pretty hard, I imagine.

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