In Utah Im trying to reclassify a service to match CSDM (from technical to application) Ive been trying to follow this guide.
Reclassify a CI (servicenow.com)
I have the asset and itil roles, I have class exposed in my cmdb_ci_service.list however the option to update class is greyed out and gives me the message "Security prevents writing to this field".
I've looked at the server list cmdb_ci_server.list like the guide says but it to is greyed out with a security warning.
