Record not found but visible on the list form

akc1612
Tera Expert

Hi,

I have a added a record in cmdb_ci table with class as IP switch.The record is present on the list form but not in the form view or in the child table cmdb_ci_ip_switch.The error  is below.

1 REPLY 1

Mrigank Gupta
Giga Expert

This error can come in below cases :

1. ACL

2. Before query BR

3. Domain separation is stopping as its in another domain.

BUt in these cases, it should not have come in list view as well.

Do one thing, in list view check if that record is present. Right click on it, copy its url and open it in another tab of the browser.

If that doesnot work, enable debug security and check if any ACL by any chance inhibiting the visibility.