I want to help you avoid a common misunderstanding of what ServiceNow is as a platform and what it is not. C levels who have reached a certain experience commonly say that all software solutions are the same and the only difference is the cost and th...
Hi I am writing a client script to hide a section tab on the form if the user dosnt have a specific role. If they do have the role show it. My script is not working function onLoad() { if (g_user.hasRole('training_bureau')) { g_form.setSect...
I want to be able to run a report which can show me which knowledge base articles are nearing their valid to date. Would be good if I could select different timeframes for example 60 days, 30 days, 14 days and also passed valid to date. Does anyone...
Hi All, I would like to automate ServiceNow access requests. This is the situation. While placing a request, we take/collect "Model id/Mimic person name" (variable name) to replicate the requested person's access. However, the model id person may bel...
Hello SN TeamI have story to configure hint text in workspace, can you please help how can we do it.if not then is there any official document from ServiceNow for it.@Community Alums @Dr Atul G- LNG
I have two custom fields on a Service Catalog Item which are single select dropdowns On load of the create page, a Catalog Client Script is called, which calls a Script Includes script, which calls a third party API to get data to populate the dropdo...
Hello,We find information about management of cookies on servicenow website : https://www.servicenow.fr/cookie-policy.html.But nothing (to my understanding), about cookies managements on ServiceNow instance.In my personal browser I find none cookies ...
I want to give you the secret key to seamlessly extract data inside the OCR. My clients have been raising concerns about failing OCR technologies and waiting for more than 15 minutes resulting in a cease of function. Quite disappointing for a company...
In production we have data certification displaying images just fine but when we cloned prod to LLE the images fail to load. This problem also occurred when I copied the data from a kba to the data certification schedule definition. When copying from...
If you are doing the SNAF and is not able to see the HR Case Management>All HR Cases > All, you need to install the:Human Resources Scoped App: Core plugin and demo data. In the documentation they said that is pre-installed in your Student Instance, ...
I'm having some issues trying to get my email notification to work. I've created an event, created a scheduled job, and created a notification (none of this is OOB). I'm not sure what I've done wrong but I check the email logs and it never creates an...
Its just an article not a question. The ServiceNow® Automated Test Framework enables you to create and run automated tests to confirm that your modified instance works after an upgrade, during application development, or when deploying instance conf...
I am creating a flow to do a JDBC load from KACE and for some dates it uses a string format that looks like this; Wed Mar 06 07:53:22 PST 2024I have most everything else working, but I'm having an issue getting it to enter the date into a date field ...
When requesting a Review of a Service Map, a pop-up form appears with the following fields:Request Type = Review Request (auto populated),Assigned to (auto populated with Service/Business owner)Business Service (auto populated), andDescription. I wou...
We have identified that archive tables are being cloned during the clone process, which generates hundreds millions of data that should never be cloned to a sub-prod instances. Once identified the issue we start to understand how to clone exclude all...
