I changed the prefix from Employee Center (esc) to another one, but the thing here is that I need to redirect anyone that is using this prefix to the new one, I want to know a way to trigger this.Is there a way I can do this?Thanks.
Hi,In the Service Operation Workspace inside incident form we have the 'Compose' OOB Section which contains two tabs: Comments and Work notes (Private).When the user click on the Comments tab, you can see in small letter the sentence:"Everyone can s...
Hi Everyone,Recently i have encountered with scenario where i need to change the URL Suffix from x to y. Now issue is if users have bookmarked the kb articles which are referring to "x" URL suffix then how can i route users to "y" URL Suffix portal f...
We created an Application registry with all the needed information (Client ID, Client secret, Authorize URL...)We also added the 4 scopes mentioned in the KB0816072 in both OAuth Entity Profile Scopes & OAuth Entity Scopes :When we try to do the "Aut...
The current setup in our environment is, when we raise a Normal change and the risk is "High" and the planned start date is less than a week, then we click "Assess" it automatically turns into an "Expedited" change. Where can I check this functionali...
I would like to use flow designer to look up a few items and then email out on those items. I don't want to have an individual email for each item, I would like it to be in one email. I can not figure out how to do this. Can anyone provide any guidan...
When a JSON format export set is created, the entire contents of the export is on a single line. For large exports, especially at table that has a lot of fields, the single line will be quite large and causes issues with downstream processes trying ...
We've noticed a couple of cases recently where new scheduled jobs have not been running automatically but run as expected when you execute them manually and came to discover that scheduled job need a record in the sys_trigger table in order to run on...
Hello, i am having some trouble getting through the last task for the Knowledge management Implementation course.this is the task:Instructions: Your customer requires a task to be automatically created and assigned to the Knowledge Admins user group ...
Hi, Am trying to create a default template to the articles. I would like to add our company logo to all the articles related to particular knowledge base, so that end users can see our company logo when they view articles. Would someone please provid...
we have requirement to create an password type field on sys_user table with different field name, but column type is not showing the password as option. Please suggest.
Hi all, I have a RestAPI in my flow, i need to allow it to send special characters such as " and \ .Either this or i need to be able to remove them from the input ( all strings).Any idea how i can do this?Example of a payloadError im receiving
I would like to see my profile picture preview in my react application rather than downloading it in my machine. the GET request for the file url is giving some data with status code 200 but not sure what. how to preview the image? help required
On a field condition, if the assigned_to does not have a specific role, we'd like to clear the assigned_to value. If the assigned_to does have the role, we don't want to clear the value. This is being done through a scoped app. I've taken some sugges...
