Approval from 2 groups
How do I get approval from all users in both groups in Flow? The below Flow only prompts for one approval and once approved, then it moves on to the next section and never prompts the 2nd group.
Forum Posts
'Send for Review' pop-up for Service Maps
When requesting a Review of a Service Map, a pop-up form appears with the following fields:Request Type = Review Request (auto populated),Assigned to (auto populated with Service/Business owner)Business Service (auto populated), andDescription. I wou...
How to clone exclude a group of tables? ie. All the archive tables.
We have identified that archive tables are being cloned during the clone process, which generates hundreds millions of data that should never be cloned to a sub-prod instances. Once identified the issue we start to understand how to clone exclude all...
Resolved! Resources to study for the CSA exam
For CSA Exam preparation I covered the following ServiceNow Administration Fundamentals On Demand - completedEBOOK- Labs completed After completing it I obtained the voucher for CSA. Is that enough or Is there any other resources that I had to refer...
Resolved! Will i be able to Reattend the CSA EXAM if i fail for the first time with same voucher.
My voucher expires on this march 29.I am going to attend my exam on 24 march. Will this same voucher be helpful for me if i fail CSA Exam on the first attempt.
Resolved! IN ACTIVE USER to reassign active user approver
Hii All i made a workflow on requested item table in user activity i select one user to generate approver in requested item table it is working fine now i have to add like if my user is in active then who will generate approver how to fix this is...
How to show the label type variable in approval page
Hello Experts, Can you please help me how to show the label type variable in approval page. Label is not showing in approval page in portal Can you please help me to show the label type variable in approval page. Thanks,Krishna
What's the purpose of the "install status" in sn_cmp_stack table?
What's the purpose of the "install status" in sn_cmp_stack table for CPG?
application adding a record in a table based on the reference value from another table
how can i make my application add a record in a table based on the reference value from another table upon installation? Say there are two tables sys_app_services and sys_services my application upon installation, should add a record in sys_app_serv...
Resolved! how to set a group to be inactive
How do you set a group to be inactive?I do not want to delete it, just set it to inactive so it can not be used.thanks
Is lab instance traffic the same as "real world" traffic?
I am currently using lab instances from the Now Learning platform to try out capabilities. I was wondering if the lab traffic is similar/the same as "real world" / "paid" / "non-lab" traffic (for example headers, payload etc.). I have a Palo Alto Net...
Resolved! Can you install AI related plugins on the lab instance for Now Learning?
When I try to install plugins in Now Assist within the lab instance I got after registering for Now Learning, I receive an error. I get brought to the ServiceNow Store and I try to get any of the following:Now Assist for HR Service DeliveryNow Assist...
GlideModal - Populate other field value based on field value inputted - UI Action in Workspace
Hello Community,I have a custom UI Action that uses g_modal.showFields in Service Operation Workspace.I want to auto-populate Field 2 based on the value of Field 1 similar to onChange in Client ScriptIs this possible or not?
Resolved! Need to turn off auto populate of work_start and work_end in change management
I am wondering how the autopopulate of work_start and work_end are configured. The business has requested that these items NOT autopopulate as they do not typically occur at the time of change and are completed instead at the time of review. Filling ...
Is there a way of Identifying Open Source Software in Licence Workbench
Hi We have recently implemented SAM Pro and now have Licence Workbench, that is showing all downloaded software on EUD.Is there a way of being able to either tick or highlight the software that is Open Source, whilst the list below will be good, when...
