Records are shown only after refresh in Workspace

[Vikram3]

Hi All,

I am creating 4 incident tasks when an incident is created as per the condition using flow designer. This works well but the tasks are shown only after manual page refresh in the agent workspace. Is there any idea to do auto refresh? Thanks in advance.

[Willem · Accepted solution]

Hi Vikram,

It is not possible to auto refresh. As per the ServiceNow docs:

List updates

Last refreshed indicates the time period since the last data refresh on screen. View the changes by refreshing the list. Related list counters do not get updated automatically, so you must refresh the browser to see an accurate count.

https://docs.servicenow.com/bundle/newyork-servicenow-platform/page/administer/workspace/concept/wor...