Hi Guys, Need help .... I am trying to automatically create group and add members to it via a catalog request. The group gets created no issues, but when I try to add members using For each on a list collector, I get an error: Please assist. Thank yo...
CMDB is always a HOT TOPIC! Now's your chance to ask Steven Bell, Accenture & Community MVP, your CMDB questions. The Configuration Management Database in ServiceNow is the core repository for Configuration Items. The following topics will be c...
Since our go-live about a month ago I have been monitoring the weekly KB views counts. I have a report scheduled to run at midnight every monday morning. I then subtract the previous weeks totals, so I can see weekly view counts. The problem is that ...
Hello! I am creating a new flow in Flow Designer for a custom scoped application. One of the requirements is to have the description on a newly created child task contain the values from a field. This field is a Glide list, which means it's a collect...
Hi All, I have tried to use one of the Dynamic filters (Now(date and time)) and checked the box 'available for filter', but I can still not see the option for Date/Time field type - Because the IS (dynamic) doesn't show up in the operator. Is it that...
in our instance, I can see the de-duplication task is being created around 2:00 CET. By looking at the creation time, I believe there is a by default schedule job which creates it... However, unable to identify which job is running for that. please ...
I am trying to implement a UI action (form link) that shows in the Catalog Item form that lets developers preview the item inside Service Portal with following script. However, the gel() reference doesnt seem to work. I have an Orlando developer inst...
Hi All - I am building a Community Forum Portal from the Community application and wanted to display sn_communities_documents records in a card/grid view rather than a list view. The only OOB widgets with cards are inextricably linked to the KB tab...
Hello, I am trying to enforce attachment mandatory based on the variable field value selected on a catalog item. I am using the following script include and catalog client script, unfortunately, I am getting cart id as a "null".Is there any method ...
Hi All, By Default we want the users to see Service Portal page and that is happening now. But here we want to provide a link on the Service Portal header which can switch Native UI if any ITIL user want to move to Native UI. Is there a possibility t...
Hello Everyone, I have a requirement that - if we select DMS - Core in Access Required to, the Remote Access(Yes/No) field must to be Hide. - I have done this by using Catalog UI Policy and Catalog UI Policy Actions. And Can any one please help me wi...
I have a script like: var gr = new GlideRecord('sys_user_grmember');gr.addQuery('groupSTARTSWITHcatalog-^ORgroupSTARTSWITHdit-');gr.query();num_rows = gr.getRowCount();gs.print('There are ' + num_rows + ' total rows to delete\n'); while(gr.next()) { ...
Hi friends,I'm building a User Criteria and need to have the script check the value of field on the logged in user's record in sys_user.Trying a couple ways to do this and not finding the correct script. Anyone see why this isn't working? the top...
We have an integration that runs a series of queries against a database through the MID Server. The MID is on a linux host. It's been running fine. However, it suddenly started failing to connect to the database. We did not find any changes on the ne...
Hi All, I am trying to do Mass update on my Gb Case using background script. Everytime when I run the script it updates only one record how can i do mass update on 80000 records? below is the script. doUpdate(); function doUpdate(){var count= new Gli...