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SPEntryPage script include question

Fellow community members,   I have a customer that has an interesting scenario we have been trying to solve with new users being added into ServiceNow. There are three types of users this instance will have; an employee, a customer and a consumer. Th...

Duration field formatted

It's any way to customize the appearance of glide_duration field type?.By default it display as label only Days and Hours.It's any way to display "Minutes" or "Min" as well?.Thank you.

Catalin2 by Kilo Contributor
  • 4096 Views
  • 6 replies
  • 1 helpfuls

Resolved! Execute operation on API 'GlideRecord.update' from scope 'CSM Workspace' was denied. The application 'CSM Workspace' must declare a cross scope access privilege. Please contact the application author to update their privilege requests.

Hi, I created a business rule in "customer_contact" table with csm_workspace as scoped application.  I am getting this error as below Execute operation on API 'GlideRecord.update' from scope 'CSM Workspace' was denied. The application 'CSM Workspace'...

Community Alums by Community Alums  
  • 7269 Views
  • 4 replies
  • 3 helpfuls

Resolved! Email header "X-ServiceNow..."

Hello,We noticed that in the header of outbound emails we have the following headers:X-ServiceNow-Source: Notification-***SYS_ID***X-ServiceNow-SysEmail-Version: 2What's the purpose of these headers?Is there a way to remove them?I searched in the Doc...

Resolved! How can i Clear the values in all the variable fields which is dependent on other field select box, when value is changed in that select box automatically all the values should be cleared in form..

Hi, Here firstly I selected change type as Normal and gave the Short Description as Test and again I changed the Change type Value to Emergency but the value of Short Description not changed so how can i give the exact condition to clear the value an...

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Asish1 by Tera Contributor
  • 3434 Views
  • 5 replies
  • 3 helpfuls