Redirect ITIL users to CMS

[Blair5]

We already have login rules in place to redirect non-roled users to our CMS. However, we would like to route all users to the CMS -- how? Also, for itil roled users, we would like to have them click on a link from within the CMS and be routed back to the itil view.

For non-roled users, we have a homepage defined for them with a content block that redirects them to the CMS site. We don't want to do that for itil people because we don't want them to be rerouted back to CMS if this click on the link to go to the itil site. Any suggestions?

[tltoulson]

Great thank you!

[Blair5]

Do you see any issue with my script? Because it isn't redirecting users to ESS anymore

[tltoulson]

Yes, the problem is in line 1.   GlideSystem (and gs.getProperty by extension) is only available server side and this is a client side script.   Also, I would put this info inside the addLoadEvent's anonymous function.   To fix this in the easiest way possible, try the following edit:

addLoadEvent(function() {   

   var thisHost = window.location.origin;





   if (!thisHost)

       thisHost = window.location.protocol+"//"+window.location.host; 



   if (g_user.hasRole('admin')) {   

       // Do nothing if user is admin, this is to allow testing of the script without risk   

   }   

   // If user has no roles and they are on a non ESS page   

   else if (!g_user.hasRole('ESS_IT_User') && document.URL.indexOf('ess') == -1) {   

       // Redirect to ESS   

       window.location = thisHost + '/ess';   

   }   

   // If user has roles, they are on a non ESS page and they were not referred from the ess site   

   else if (g_user.hasRole('ESS_IT_User') && document.URL.indexOf('ess') == -1 && top.document.referrer.indexOf('ess') == -1) {   

       // Redirect to ESS   

       window.location = thisHost + '/ess';   

   }   

});

[Blair5]

Thank you! Now - one last problem (😞 When an ITIL user gets directed back to the ITIL view, their homepage isn't rendering? Any ideas?

[tltoulson]

I have heard of this one before.   Try adding a try/catch block around the function inside the addLoadEvent.

addLoadEvent(function () {

       try {

               var thisHost = window.location.origin;



               if (!thisHost)

                       thisHost = window.location.protocol + "//" + window.location.host;



               if (g_user.hasRole('admin')) {

                       // Do nothing if user is admin, this is to allow testing of the script without risk

               }

               // If user has no roles and they are on a non ESS page

               else if (!g_user.hasRole('ESS_IT_User') && document.URL.indexOf('ess') == -1) {

                       // Redirect to ESS

                       window.location = thisHost + '/ess';

               }

               // If user has roles, they are on a non ESS page and they were not referred from the ess site

               else if (g_user.hasRole('ESS_IT_User') && document.URL.indexOf('ess') == -1 && top.document.referrer.indexOf('ess') == -1) {

                       // Redirect to ESS

                       window.location = thisHost + '/ess';

               }

       }

       catch (err) {

       }

});