Redirecting Approver Users to the Service Portal

[Demetrius Purn1]

I am hoping for a little help. Currently we have the code below that redirects a user with the snc_internal role only to the Service Portal. What I am looking to do is have two things happen. Keep the current functionality in place, but also have any user with the approver_user and snc_internal role be redirected to our Service Portal. What would be the best way to go about this?

/***
	 *
	 * Referred to by property: glide.entry.first.page.script
	 * 
	 **/
	getFirstPageURL: function() {
		var session = gs.getSession();
		this.logProperties('before', session);

		// has roles and is not a Service Portal page - go to UI16
		var nt = session.getProperty("nav_to");
		var isServicePortalURL = new GlideSPScriptable().isServicePortalURL(nt);
		var redirectURL = session.getProperty("login_redirect");
		
		// new code - check for users with only snc_internal role
		var SNCInternalUserRole = "7fcaa702933002009c8579b4f47ffbde";
		//var SNCInternalUserRole = "debab85bff02110053ccffffffffffb6"; //approver_user sys_id
		var SNCInternalRole = new GlideRecord("sys_user_has_role");
		SNCInternalRole.addQuery("user",gs.getUserID());
		var roleCount = 0;
		var hasSNCInternalRole = false;
		SNCInternalRole.query();
		while(SNCInternalRole.next()){
			roleCount++;
			if(SNCInternalRole.getValue("role") == SNCInternalUserRole){
				hasSNCInternalRole = true;
			}
		}
		var hasSNCInternalRoleOnly = (roleCount == 1 && hasSNCInternalRole);
		//below new code - to redirect to portal
		if (user.hasRoles() && !hasSNCInternalRoleOnly && !redirectURL && !isServicePortalURL)
		
// commentiong the below line - OOTB for testing
		//if (user.hasRoles("approver_user") && !redirectURL && !isServicePortalURL)
			return;

[MrMuhammad]

@Demetrius Purnell 

Please try this.

getFirstPageURL: function() {
		var session = gs.getSession();
		this.logProperties('before', session);

		// has roles and is not a Service Portal page - go to UI16
		var nt = session.getProperty("nav_to");
		var isServicePortalURL = new GlideSPScriptable().isServicePortalURL(nt);
		var redirectURL = session.getProperty("login_redirect");
		
		if ((user.hasRoles() || gs.hasRole("approver_user, snc_internal") ) && !redirectURL && !isServicePortalURL)
			return;
		
		// user may have logged in from a frame, the /login_redirect.do page will bust out of it
		if (!redirectURL) {
			// redirectURL is nav_to 
			// if nav_to == "welcome.do" then use starting_page
			var sPage = session.getProperty("starting_page");
			if (sPage && nt == "welcome.do")
				nt = sPage;

			// Avoid a redirect loop to the home page
			var ep = gs.getProperty("glide.login.home");
			if (nt) {
				if (ep == nt)
					nt = null;
			}
			// PRB726860: if page is still welcome.do, go to glide.login.home preserving frameset
			if (nt == "welcome.do") {
				session.putProperty("nav_to", ep);
				return;
			}

			session.putProperty("login_redirect", nt || "true");
			return "/login_redirect.do?sysparm_stack=no";
		}

		session.clearProperty("login_redirect");
		session.clearProperty("nav_to");
		var returnUrl = this.portal;
		if (redirectURL && redirectURL != "true") {
			var spUrl = new GlideSPScriptable().mapUrlToSPUrl(redirectURL);
			returnUrl = spUrl ? this.portal + "?" + spUrl : redirectURL;
		}

		this.logProperties('after', session);
		if (!this.logVariables) {
			gs.log('redirectURL: ' + redirectURL);
			gs.log('User: ' + user.getName());
			gs.log('is internal: ' + (!user.hasRoles()));
			gs.log('returnUrl: ' + returnUrl);
		}

		return returnUrl;
	},

[MrMuhammad]

if above causes redirection for admins then please update below line as

if (user.hasRoles() || (gs.hasRole("approver_user, snc_internal" )&& !gs.hasRole("admin")) && !redirectURL && !isServicePortalURL)
	return;

[Demetrius Purn1]

I am going to try this and get back to you. Thank You.

[Kieran Anson]

Hey,

you don't need to GlideRecord the user role table, instead you can just use the GlideSession API to determine if the user has a certain role/roles.