Redirection after crating an order guide

moncef
Tera Contributor

‎02-20-2019 05:45 AM

Hello,

After submiting an order guide, we are redirected to page of request (REQXXXXXX), i want to be redirected to the page of service(SRVXXXXXX), there is a way to do this ? 

Thanks u .

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3 REPLIES 3

Munender Singh
Mega Sage

‎02-20-2019 05:53 AM

Hi,

If you doing it on service portal then use this approach,this widget is to redirect to a page 

 

https://community.servicenow.com/community?id=community_question&sys_id=5eec0f29db9cdbc01dcaf3231f9619ea

 

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ctsmith
Mega Sage

‎09-08-2020 02:36 PM

Clone the SC Order Guide widget.

Around line 694 on the client script:

else {
if ($scope.data.result.request_id)
$location.search('id=sc_request&is_new_order=true&table=sc_request&sys_id=' + $scope.data.result.request_id);
else
$location.search('id=ticket&is_new_order=true&table=' + $scope.data.result.table + '&sys_id=' + $scope.data.result.sys_id);
//$location.search('id=requests');
}

Vikram Meena
Giga Contributor
In response to ctsmith

‎09-12-2020 02:58 AM

Hi,

if i want to do for order item on checkout button then how i achieve it 

could you help me to short out this?

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