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Resolved! Fix Script Change Column Type

I have a true/false column that needs to be a choice column with 3 options (auto/manual/unmanaged). How to do this and keep the existing column name via a fix script (as our change management process across multiple environments needs to be as automa...

Roger11 by Giga Guru
  • 1961 Views
  • 5 replies
  • 1 helpfuls

Add button on knowledge articles

Hi Everyone, When the users enters something on the incident short description, the contextual search results will bring up related knowledge articles down. From that search results, I want to add button called 'Attach to Incident' When user read the...

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Gowtham29 by Tera Expert
  • 1853 Views
  • 6 replies
  • 1 helpfuls

Resolved! Notification triggered from Visual Task Board

Hello, Today, a user received a notification that a Visual Task Board Lane had exceeded the Lane Limit, even though there are no lane limits in place throughout our entire instance.  Researching the notification, I discovered it was triggered on the ...

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Community Alums by Community Alums  
  • 3349 Views
  • 14 replies
  • 5 helpfuls