Order guide redirection in portal
how to redirect a order guide to a custom page on the service portal after submission?
Forum Posts
Create an incident related to a CI via the REST table API
Hi, I'm new to Service Now and I need to create an incident related to a CI using the REST Table API. Actually I was able to do it by sending POST to the api/now/v2/table/incident endpoint with the below JSON attached: { "short_description": "testin...
Resolved! How to change background color based on field value
Hi All, I have a requirement to change the table <td> tag background color as the field value changes at the time of insertion. When the value of INC field value is "true" i want the <td> tag background colour to be red When the value of INC field v...
How to open a new window using UI action javascript after clicking a button?
I have tried to create a UI button and want to open a new window with a url using the button.It seems that window.open does not work and I notice that there is a function action.setRedirectURL().Does anyone how to open a new window?
How to access jvar variable defined in an <g:evaluate> tag from another <g:evaluate>?
Hi, I have been trying to fetch the variable defined in one of the <g:evaluate> tags from another <g:evaluate> tag, all I receive is a null value, please see below <?xml version="1.0" encoding="utf-8" ?><j:jelly trim="false" xmlns:j="jelly:core" xmln...
Get Current Latitude Longitude
Hi, Can we get the current position latitude and longtude through scripts? I can see geolocation is getting the current location, but i need to get lat long through script Any idea? Thanks,
Resolved! How does Form Widget determine what view to use?
I'm using the form widget to display a form depending on the type of record selected (incident, requested item, demand, etc.) from an open records page. How does the form widget determine which view to use? Examples: Logged into Service Portal as a ...
Manipulating the "Post" button
Hi Community , Is there anybody who has tackled a requirement of enabling a confirmation pop-up once the Post Button is clicked with/without DOM manipulations ? I am able to get to a point where on click of the Post button , the confirmation box ap...
Resolved! Getting error "(g_form) [NOACTION] Could not find UI Action: submit" when submitting the Order guide form
I am getting "(g_form) [NOACTION] Could not find UI Action: submit" error when try to click the "Next" button in my order guide form. I see this error only when I Inspect - Console. The form does not move to the next tab. This form was working in pre...
Resolved! Need Help on Flow Designer Action "Create or Update Record"
Hello Everyone, i need to Insert the data into a table, if a particular CI is not there in the table. if the CI is present then i need to update it's record. In Create or Update Action of flow designer how do i query, to check that particular record ...
Resolved! Knowledge Search - No Results on demo data
I am currently learning about knowledge management and how it works in ServiceNow. The problem is only around the search results. Problem: Whether in the Service Portal or Knowledge Portal the search field does not return the demo knowledge articles ...
Trigger flow designer actions based on the variable
Hello Experts, I've created a flow designer for the automatic update of a field on the location table. This is being triggered from the RITM. However I have to put a wait condition on the basis of variable on the catalog item like, "Desired Date" : D...
Am I able to use a visual task board on a service portal
I am using Madrid and have a request for adding a Visual Task Board to display high level information from the Agile module. Is this possible? I haven't gotten to far in my research and what I've found is 2-years old and says that this is not possib...
How to set value to reference field using sys_id
Hi all,I am having sys_id of company name and i want to set that company name to reference field using sys_id.So how to do it?Please anyone can tell?
Resolved! Fix Script Change Column Type
I have a true/false column that needs to be a choice column with 3 options (auto/manual/unmanaged). How to do this and keep the existing column name via a fix script (as our change management process across multiple environments needs to be as automa...
